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Bespoke Designs

Greaser
Gear

Rockin` Accessories

 Rockabilly
   Clothing

Retail Sale Terms & Ordering Information
 
PAYMENT: 
We take payment by PayPal though our eBay online shop. Sadly we regret we cannot take cheques or postal orders under any circumstances.
 
SIZING:
As you probably know sizes vary greatly from company to company - we give notice if we find that certain items sizing is coming up smaller or larger and size charts are supplied for each manufacturer where possible.
 
OUT OF STOCK:
On the very rare occasion an item you have ordered is out of stock we will let you know by phone or email as soon as we can and refund your payment imediately. 
 
RETURNS / EXCHANGES: 
Buyers MUST contact us before returning an item.
TIME SCALE: Items must be returned within 14 days of receiving it for UK buyers and within 30 days for overseas buyers.
ITEM CONDITION: Items must be unworn and in the same condition as when we sent them with all tags and packaging.
POSTING AN ORDER BACK: Buyers are responsible for paying the cost of posting items back to us and they must get proof of postage from the post office in case the items should go missing in the post. If an order should get lost in the post when it is being returned we cannot provide a refund or exchange without proof of postage.
EXCHANGES: If you would like to exchange an item please check before returning it that we have the item you want.
REFUNDS: If an item is returned for a refund we will refund the cost of the item(s) but not the postage cost, unless the item is being returned because it is faulty in which case we will refund the full amount including postage.
SALE ITEMS: - can only be returned for and exchanged for a different garment or if they are faulty.

UK POSTAGE: 
Orders sent out within the UK will be sent via Royal Mail. Postage costs within the UK are calculated at the point of sale.
Items are usually posted out on Tuesdays and Thursdays so please bear this in mind when making your order. If you have not recieved your order within 1 week please get in touch so we can look into the matter. If you need the order for a particular date please let us know so we can try to make sure we get it to you in time.
 
OVERSEAS POSTAGE: 
Orders sent outside the UK will be sent with Royal Mail. Please contact us for postal charges and extimated time of delivery,once agreed we will raise an invoice via PayPal for both the goods and postal charges.
 
PRIVACY POLICY:
Payments taken through the website are processed via PayPal for your added security so you can order with confidence. Once payment has been taken we DO NOT store or keep in any way any
payment details.
 
IF YOU HAVE A PROBLEM OR WOULD LIKE ANY FURTHER INFORMATION PLEASE GET IN TOUCH, WE'LL BE MORE THAN HAPPY TO TRY AND SORT THINGS OUT